FAQs

When will my order arrive?

After payment is received, it takes 1-2 business days for us to process your order. After we ship your order, it can take anywhere between 3-7 business days for your item to arrive.

Do you ship international order?

Unfortunately we are not offering international shipping, we apologize for this inconvenience. 

I just purchase a pre order item, when will I receive it?

It can take up to 3 weeks to receive (sometime sooner or sometimes longer if weather or holidays are in place). Please take this into consideration before purchasing.

What happen if my item is out of stock?

If your item is out of stock for any reason, you will receive a full refund back to your original payment method. 

I have a question, how can I contact you?

We are available via chat, phone or email. 

How does your return process work?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

- Unfortunately, we cannot accept returns on sale items or gift cards.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error